Returns

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You can return unworn items to us within 28 days after shipment date - this also applies to reduced merchandise.

Because of technical and administrative reasons, returns of online orders are not possible in C&A stores.

This is how it works:

  1. Fill in the returns form supplied and pop it into the parcel together with the item being returned.

  2. Seal the parcel securely and take it to your preferred shipping partner.

  3. Please note that you have to cover the costs of returning the items back to us by yourself.

Please send your returns to the following address:

C&A Online Shop
Münchner Straße 112
30855 Langenhagen / Germany